Privacy Policy

FindPowerWash ("we," "us," "our") operates the website findpowerwash.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the CAN-SPAM Act.

Information you provide directly:

• Business owners: Name, email address, phone number, business address, website URL, and business description when claiming or creating a listing.
• Customers: Name, email address, and message content when submitting an inquiry or review.
• Account data: Email address and password when creating an account.
• Payment data: Billing information processed securely by our payment processor (Stripe). We do not store credit card numbers on our servers.

Information collected automatically:

• IP address, browser type, operating system, device identifiers, and referring URLs.
• Approximate location (via browser geolocation API, only with your explicit consent).
• Usage data and analytics (anonymized) via Google Analytics.

We use the information we collect for the following purposes:

• To display and manage business listings in our directory.
• To forward customer inquiries to the relevant business owner.
• To send transactional emails (claim confirmations, subscription updates, lead notifications).
• To send outreach emails to unclaimed business listings. You may unsubscribe from these at any time using the link provided in each email, in compliance with the CAN-SPAM Act.
• To process payments and manage subscriptions.
• To improve our services, troubleshoot issues, and prevent fraud or abuse.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information. We only share data with the following categories of third parties as necessary to operate our platform:

• Service providers: Hosting (cloud infrastructure), email delivery (for transactional emails), and payment processing (Stripe).
• Analytics providers: Google Analytics (anonymized data only).
• Law enforcement: When required by applicable law, court order, or governmental regulation.

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

We retain your personal data for as long as your account or listing is active, or as needed to provide you with our services. After account deletion, we will remove your data within 30 days. Some data may be retained in anonymized, non-identifiable form for analytics and service improvement purposes.

We use the following types of cookies:

• Essential cookies: Required for authentication and core site functionality.
• Analytics cookies: Google Analytics cookies for anonymous usage statistics to improve our service.

We do not use advertising or behavioral tracking cookies. You may disable cookies in your browser settings, though this may affect site functionality.

Depending on your location, you may have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you.
• Right to correction: Update or correct inaccurate information via your dashboard.
• Right to deletion: Delete your profile and all associated data from Dashboard → Account, or by emailing hello@findpowerwash.com.
• Right to opt-out: Unsubscribe from marketing/outreach emails via the link in any email.
• Right to non-discrimination: We will not discriminate against you for exercising your privacy rights.

California residents (CCPA/CPRA): You have the right to know what personal information we collect, request its deletion, and opt out of any sale of personal information (we do not sell personal data). To exercise these rights, contact us at hello@findpowerwash.com.

We will respond to all verifiable consumer requests within 45 days.

We implement industry-standard security measures to protect your data, including TLS/SSL encryption for data in transit, encrypted storage at rest, and strict access controls. Payment processing is handled by PCI DSS-compliant third parties. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA). If we become aware that we have collected personal data from a child under 13, we will promptly delete that information.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a concern, please contact us at:

Email: hello@findpowerwash.com

Website: findpowerwash.com